Support
WRRonline Software Support - New customers are provided a personalized training session via GotoMeeting. During this training, we will log in to your account, search for local prospects, and we will review your reports, so the training is Local and Very Relevant. Afterward, you will be provided a private link to the recording of the training session. Then, as your new employees come on board, they can review that training. Customers are eligible for a refresher training session every six months.
Questions can often be answered via our FAQ page, but customers and prospects are welcome to contact us if you need help. Live customer support is available from 9:00 am-7:00 pm EST.
Washington Radio Reports has been supporting two-way radio dealers, manufacturers, public safety entities, and individuals for over 30 years! Let us know how we can help you with your FCC licensing, prospecting, and research requirements.
FCC Licensing Support - Our licensing support staff is available from 8:00 am until 3:00 pm EST M-F. We will answer your questions regarding FCC licensing, and we will walk you through all phases of the complex process. We are your one point of contact, so you don't have to deal with the FCC or their coordinators.
We can manage your FCC licenses at no charge. That will help assure your licenses don't expire or miss an important FCC deadline. Just send us a spreadsheet with your list of FCC licenses. We can even help you build that list if needed.